Terms of Service

30-DAY RETURN POLICY

We hope you are delighted with your purchase, however, if for any reason you wish to make a return, we will accept merchandise in its original condition, within 30 days of the date of delivery.  This excludes custom orders, diamonds not purchased from existing inventory,  and Pearls.

COD orders are for local Bellevue, WA pick-up only.

Returns must be shipped for processing to:

Tara Nash
12000 NE 8th Street
Ste 103
Bellevue, WA 98005

Return Procedure

Please note that merchandise showing signs of wear or those that have been altered, resized, or damaged in any way will not be accepted for return.  Once we receive your returned merchandise and it is accepted for return, your refund will be processed within seven business days, minus the cost of shipping.  Refunds will be given via the original method of payment.

The original sales invoice must be included in your return package.

*Refunds of international orders will not include customs or import duties or taxes paid on shipments.

Shipping Your Package

We recommend shipping merchandise for return via Federal Express for tracking purposes. We also recommend that you request adequate insurance to cover the purchase price of the shipment.  Tara Nash LLC will not take responsibility for items lost or damaged in shipping.  You must file a claim with the carrier.

Shipping Policy

All shipments are sent via USPS or FedEx and are fully insured.  All shipments require a signature on delivery.  We recommend you inspect your package for damage or tampering before signing and accepting it.  Free Shipping applies to all shipments within the United States.  Please contact us for the price of shipping to all other countries.

When will your order be delivered?

Please allow 3-5 business days for shipment once payment has been received for your order.  An email confirmation with the USPS or FedEx tracking number will be sent to you so that you may track your package online.

There are no refunds on items damaged in shipping. You must file a claim with the carrier.

Shipping to alternate addresses

If you ship your order to an address that is different than your billing address, as a security measure to protect our clients against fraud we will confirm your credit card has this alternate shipping address on record. To expedite the processing of your order, please call your credit card company and provide them with your alternate shipping address.  TaraNash.com does not ship to P.O. Box addresses or hotels.

Payment

We accept American Express, Visa, Mastercard, and Discover. All credit card transactions are subject to address verification. Our merchant system is secure and requires that we verify the registered billing address with the issuing bank prior to shipment of your order.

International Credit Cards: If you are outside the U.S.A. and would like to use your credit card, you will need to sign up for paypal and add the card to your paypal account and check out with us using paypal.

Note: For PayPal credit card purchases please allow 3-5 days for the payment to clear. For PayPal checks please allow 5-10 days for the payment to clear. Upon clearance we will notify you that your package has been sent.

Our mailing address is:
Tara Nash 1325 Fourth Avenue, Suite 920, Seattle, WA 98101

Note: For personal checks, please allow 5-7 business days for the check to clear before we ship your purchase. Upon clearance we will notify you that your package has been sent.

Layaway

Please contact us at 425 218-9899 to discuss our no interest layaway plan.

Returns are not permitted on layaways.

Customs Fees

Orders that are shipped to countries outside the US are subject to import taxes, customs duties and fees levied by the destination country. The recipient of any international shipment will be subject to such “Import Fees”, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.